Amazing Note About Fifth & Cherry Forever Cutting Boards
At Fifth & Cherry, with our cutting boards, we’re leading the Forever Retail Movement with compassion & empathy. Sometimes returns are made because of unforeseen life events. No matter the reason, we always treat our customers compassionately and with respect. We’re honored when you bring our cutting boards into your homes and gift our boards to your loved ones. It’s a responsibility we take seriously. If you ever have an issue with our boards, or just need to return it, for whatever reason, we’re here to help. We were humbled by this note that a customer included in the box when he had to return his board. We are incredibly blessed to have customers like this and the community that we’re building.
“I just want to include this note to explain how you have made this experience so much less painful! I told you the story on the phone. I wish that I wasn’t returning this cutting board, as it is beautifully crafted. Rest assured, I am a very loyal customer when the time comes for me to need one again (hopefully in the not too distant future!!), I will be purchasing from your company. Customer service is not the focus of so many companies today, yet it is the first thing that makes customers like me consider one vs. the other! Keep up the great work, beautiful product w/ great service & support = success!”