Get In touch

Headquarters
Fifth & Cherry Headquarters
609 S. Goliad Street, #154
Rockwall, TX 75087
info@fifthandcherry.com
Phone: 484-272-2253

Factory
Fifth & Cherry Manufacturing
37 Carpenter Street
Reading, PA 19602
customercare@fifthandcherry.com

Lifetime Refinishing Program & Care Instructions

Your Fifth & Cherry cutting board has been uniquely handcrafted to outlast your most special memories. The purchase of each board includes membership to our complimentary Lifetime Refinishing Program. To enroll, simply register on the form to the right and include your board’s unique serial number.

When your board needs refinishing, first email us at customercare@fifthandcherry.com. Include the name that the board is registered under, along with the serial number. We will email you instructions for sending your board in. It is important that you do not ship your board before receiving instructions from us.

Please note that you are responsible for the shipping charges to get your board to Fifth & Cherry for refinishing. Fifth & Cherry does not assume responsibility for reimbursement or compensation of packages lost in transit. Please make sure to insure your package and get a tracking number. Please pack your board well to avoid damage in shipping. Fifth & Cherry will refinish your board and ship it back to you at no charge. Please allow 2-3 weeks for refinishing and return shipping.

Care Instructions

Washing

Learn from Tim’s mistake and never wash a wood cutting board in the dishwasher. Hand wash your Fifth & Cherry board with a mild dish soap and rinse well with hot water. Do not submerge the board in water or let it soak for any period of time. Doing so could damage the board construction or cause warping. For surface stains (or to deodorize your board), sprinkle baking soda or course salt over your dry board and scrub with a sliced lemon. Rinse well with hot water. 

As you wash your board, the wood will begin to soak up some of the water and could expand slightly. This is a totally normal process and the wood will naturally contract back to normal as it dries.

Drying

Your Fifth & Cherry board should be fully dry before putting it away. It is recommended to towel dry your board first and then allow it to air dry for several hours or overnight. To ensure that your board dries evenly, set the board upright on its side (rotating sides occasionally) or place it in a drying rack so that all sides are equally exposed to the air. Do not set your board on its face to dry, or on a damp towel or drying pad, as the trapped moisture could damage or warp the board.

Maintenance

To keep your Fifth & Cherry board in prime condition between refinishings, it is recommended that you maintain your board with a wood conditioner. There are several wood conditioners on the market, some specifically for cutting boards, but you can also just use food-safe mineral oil or beeswax. It is recommended that you stay away from cooking oils like vegetable and olive oils, as they can turn rancid quickly. However, other natural oils such as walnut, almond or pure tong (non-tinted) are also acceptable.

Once a month (depending on usage level), apply a small amount of your desired conditioner to the face of your board using a lint-free cloth. Make sure that the board is well covered and allow it to soak in overnight. Wipe off any excess oil with a lint-free cloth and repeat the process on the other side of your board.

To learn more please visit our FAQ’s page.